It’s unreal, uncanny, makes you wonder if something is wrong, it seems to seek your attention for all the wrong reasons. Usually, we prefer the real thing, wine without sulfur based preservatives, real butter, not margarine, and so we’d like our layouts and designs to be filled with real words, with thoughts that count, information that has value.

1. About Us

Your Urban Nest sells household products online in the UK.
Contact: yoururbannest.uk | Methley, LS26 9ER

2. Using Our Website

Use our website legally and responsibly. Do not misuse, damage, or attempt to hack the site.

3. Products & Prices

We try to keep product info and prices accurate, but occasional errors may occur. We may update or change products and prices at any time.

4. Orders

Your order is accepted once we send a dispatch confirmation email. We may cancel orders due to stock issues, pricing errors, or suspected fraud.

5. Payment

All prices are in GBP and include VAT unless stated. Payments are processed securely by third-party providers; we do not store full card details.

6. Delivery

Delivery options and costs are shown at checkout. Estimated delivery times are not guaranteed. We are not responsible for delays outside our control.

7. Returns & Refunds

• You may return unwanted items within 14 days of receiving them. Items must be unused and in original packaging.

• Faulty or damaged items can be reported within 30 days for a refund or replacement.

8. Promotions

Discount codes and offers must be used within the stated timeframe and may have additional terms. They can be withdrawn at any time.

9. Intellectual Property

All content on our website is owned by us or our partners. You may not copy or reuse it without permission.

10. Liability

Your consumer rights are not affected. We are not liable for losses outside our control or for business-related losses.

11. Governing Law

These Terms are governed by the laws of England and Wales.